Ordering ...

• All orders must be placed over phone... No on-line feature...
• Fred Burger is the only one who will take your order... 
• 99% of the time questions will be asked and this is why we have done it this way successfully since 1982...
• I give a discount on every trailer. Listed on 3rd button down...
• We, Karen and I, want you the customer, to be sure you get your product correct the first time, on time, every time.

Business hours...

• I answer calls from 8am to 10pm 7 days aweek
• By appointment only to see trailers on any given day... I camp also...
• Will set up camper and go over all with you... To see it set up is the best way to show you totally off the ground with separate sleeping, dinning and storage space with 6'8" headroom... 14'8" long...
• I Do Not stock cargo trailers any longer,,, Available by ordering from me and have delivered to me or you...

Documents...

• When a trailer is purchased from us, you will receive a certificate of origin issued to me from the manufacture and a bill of sale... These two papers you will take to receive a trailer plate...
• Canada customers will also get two other papers for their requirements and will also need a brokerage company... Overseas sales same apply... 
• New York State Sales Tax I collect on residence only. No exceptions as required by me by State of New York...
• All other States, if applicable, taxes paid at time of registration... Will need Bill of Sale and Certificate of origin... Pa needs to see vin number on trailer i believe in person at issuing office...

Note, Charge Card Customers...

• When a high price item is purchased on a charge card, generally over $1000.00, you need to call card company to let them know it is you. If this is not done first, most likely will be declined at time of purchase...Charge companies are looking out for you and also their interest...  If your traveling, call them with dates you will be using card... Saves being declined or a call from them... Been there done that...
• Prices on this site is discounted cash prices...Add 3% if paying by charge card on trailer purchases only. I no longer can give discounts on trailer plus absorb the cost of CC fees. Send a check is best for internet sale. Trailer takes two weeks normally to ship; check clears usually 2 days after I receive... You may also use Pay-Pal balance to transfer money from your account to mine... 
• I take checks at my business with photo of buyer and driver's license as advised by NY State Police... Any bounced check I will issue a warrant for your arrest... Been there done that... Twice...

Trailer Delivery...

• A trailer delivered to a business, must have loading dock or fork truck...Can also be picked up at terminal... Home delivery generally need a drop tailgate truck from freight lines and will charge $90.00 average price for that service above shipping charge... Driver is only required to drop at curb. Not move it for you. Some will move for you if ask nicely...

• Photos are always important regardless of any damage or not... Should there be any visible cardboard damage? You must document such on same paper you need to sign when you accept crate...
• If badly damaged, open up carton, inspect... If it appears ok still note it on the bill of laden you need to sign...
• Should there be any physical damage you're not happy with, refuse shipment and notify either Fred Burger "Trailers" 845-339-3390 or Time Out Manufacture 574-294-7671. A replacement will be sent... Hundreds or trailers I have had shipped to customers, never had this happen... First foot up cardboard sometimes broke, always has been good when i get them...

Receiving...

• Trailer is on a crate and secured down with screws to pallet...
• Need to put on wheels and need to
• Run 5 wire flat plug down tongue... 
• Place tongue in "U" channel and secure with two bolts provided... Tighten good, no movement up or down...
• Put coupler and chains on... Done...
• When you put trailer on any ball, always place lock through coupler hole and lock. helps prevent theft and also protects you from coupler becoming unlatched...
• I am with you from first phone call to after you receive item... Should you have any questions...
• I am available 7 days a week from 7am to 10 pm...

Insurance...

• If you pick up trailer from a freight terminal and if something should happen, you are most likely covered under your auto insurance...
• When you have a trailer attached to a motorcycle, some insurance companies require you to have rider insurance to the bike because it is added option... Others say its covered when attached to the bike... Let them know the value... It's best to call insurance company... They want a photo of trailer and vin number or visibly see it...
• Enjoy your journey, safe riding...    Fred Burger...
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Trailer prices and options 3rd menu button down on right...

Thank You and see you on the next page... 

                                       Karen & Fred Burger...